Author Topic: I placed my order more than a week ago. Where is it?  (Read 2320 times)

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ahowell

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I placed my order more than a week ago. Where is it?
« on: February 27, 2012, 10:47:27 AM »
I wish I received enough orders to ship every day, but this is a part-time, low-volume business, and thus, orders are shipped twice a week, usually Wed and Sat.  So, depending on when I receive your order, it may be shipped out the same day, or it may not be shipped for 3 more days (or longer if we're at a show or on vacation).  

**UPDATE** With the help of on-line pre-paid shipping labels and postage stamp label printers, all orders received by 10AM ET Mon-Fri are now shipped out on the same day!  Orders received after 10AM will be shipped the next business day.

I always update the Paypal status as "Shipped" right after I ship your order, and you should receive an e-mail immediately after I update Paypal, so please check your e-mail program and look for the shipping status update and tracking# (if applicable) e-mail from Paypal.

Note that parts on overseas orders must pass through Customs - this can delay delivery for a week or two (or three!  :()  For more info, click the link below:

http://www.model-engine-plans.com/shipping.htm
« Last Edit: December 11, 2012, 05:56:19 AM by ahowell »